Outage rebate policy change. I closed on my property in Roseville, MI on 05/25/22 & called Consumer's Energy to transfer service out of my name. YouTubes privacy policy is available here and YouTubes terms of service is available here. Its location on this page may change next time you visit. I filed a complaint with Consumers Energy (Claim #[protected]) I received a letter from Consumers Energy on July 7, 2022. Hall provided several examples of trees before-and-after the process, and offered diagrams and charts to explain the best places to plant the best types of trees around power lines. This happens 6 times a year or more. That resulted in a cost to me of $707.00 for a new board, (just the part.) For many years, it has had an active vegetation management program. With growth rates of 8 to 10 feet per year on some species, it's a full-time job just staying ahead of annual growth. Im on SNAP and have health problems. Once Eligo's 2 month "get acquainted" period is over, it can rip off customers like me and CE won't do a thing about it. They sent someone out the dig up the yard and covered it with hay. I complained about my router, fridge, and air conditioner being fried and their engineer said, "Spend more money on your surge protectors.". So BIG thank you to him! We're sorry for any inconvenience and ask that you try again later today. Tulip Tree: Leaves are 3-6" long with distinctive lobes, flat base and two ear-like tips turning vibrant yellow in the fall. Debris removal policiesdiffer in the aftermath of a storm. Fast growing. Check my account - [protected] for billings for October 2021 through March 2022. According to Consumers, it is not their fault and is due to unexpected equipment damage/malfunction. I tried to explain to Ms. Cotton several several times while I understand state law there are always extenuating circumstances. Consumers Energy, which supplies electrical power (and also natural gas service) to parts of East Lansing, is a major utility in Michigan, serving a large swath of the Lower Peninsula. No note, text, email or call. They are worthless. Trees have caused more than 25 percent of power interruptions. my past addresses are 15715 Ego eastpointe mi 48021 and we had servide at the Harbours in clintont township I cannot think of lthe address now but it can be located and then we moved into our home in macomb 47370 Prescot dr macomb MI 48044 but because the accounts are in my husbands name again they wont listen. JACKSON, MI (WKZO AM/FM) More than 600 Consumers Energy crews, contractors and lineworkers are making their final push on Sunday, February 26 to restore power to homes and businesses affected by last week's powerful ice storm. Our Find a Contractor database includes contractors who sell and install insulation, windows and heating and cooling equipment. I will also be sending the attorney general as well as notary in Secretary of State to seal and hear the voicemail and send you guys a letter for abusing my rights and not using a State relief that was given to all the people thru the pandemic and use that to relief customers. City contractor, Good Earth Tree Care will remove and clean up limbs and branches that are removed as part of the pruning process. Forms a dense, oval habit and produces masses of spring flowers that open light pink and turn white; produces purplish-black fruit which the birds love; dramatic fall color of orange, red and yellow. Consumers energy also has another account number in my name of [edited] in which As a former employee of Consumers Energy, the lack of hometown service is unacceptable. Mature height: 60-70 feet. DTE Energy has about 2.3 million electricity customers in southeastern Michigan. All Rights Reserved. (800) 947-5000 Customer service is now available at your fingertips. While the phrase "tree trimming" may have been historically understood to include all aspects of line clearing, courts While traveling west bound on five-mile road in Livonia at 11:45 this morning one of your employees driving a truck with an extra-large flatbed failed to yield at a Michigan turn around and flew right in front of us. FAQ. There is currently no mobile home on the property, but we are in the process of finding and placing one there. I never received a paper statement, text, email, or call about a final bill. The intent of the spray treatment is to offer relief from those trees that have been significantly impacted by multiple years of defoliation. I also apparently was supposed to have received a door tag stating my tree would be cut which I did not receive. If you receive an error, please return later this evening to view your updated balance and make a payment if needed. He cut down the river birch marked to be trimmed and just trimmed the other tree (elm tree) thats still standing after 4.5 years. : Tiny yellow, fragrant flowers appear in early summer and small, heart-shaped green leaves which turn yellow in fall. Mature height 30 -50 feet. Caps Lock is on. For more information on spongy moth and control options, clickhere. 0:00. The property owner usually is compensated for this easement, and it runs with the property. The crew that came to upgrade service to homes on my street were very unproffesional and down right tyranical. Kids love to climb trees. I was told to get a tree professionally and Consumers could come back and drop the wire until the tree problem was solved. Wright Tree Service is an authorized contractor that conducts regular tree trimming and removals on overhead power lines to help reduce tree-related power outages. I have several issues with Consumer's that I plan to address through the Better Business Bureau. The supervisor did not have a helpful attitude during any point during the conversation. Its 47 Degrees in my House right now my freezer refrigerator is get warmer. Had power back 1 day and now we are without again. So how are those days billed? I check my Electric usage every day on their Electric forecast and my bill is always quite a bit higher than what it shows on my account usage. My current bill of Oct 2022 is - 92.51$ credit, my amount due is 0, yet my balance is $405.28 and on this current bill I am reading that starting next month the SPP amount will be $150. to 15-25 kWh per day. Starting june 16 2022 at 3:30 PM curran michigan was hit by a wind storm being one of the first places to lose power. Your planner will leave his or her contact information to answer any questions you may have regarding the work planned for your property. I want my camera doorbell and fan replaced. Vice Mayor Sharon Tilmann voiced her concern about the amount of tree Consumers removes when they clear lines. Most healthy deciduous trees will recover from caterpillar feeding, but significant loss of needles on conifers (e.g. Mature height: 60-70 feet.New trees cannot be planted where a tree was recently removed because of the root mass still under ground.In 2016, the City hired Davey Resources to complete aninventory of all trees along city streets and in parks and natural areas. Fast growing. Enjoy reading our tips and recommendations. In their letter they recommend that I turn my claim over to my insurance carrier. The HVAC worked fine after the inspection. The contractor provides the city with the expertise of a certified arborist capable of assessing tree conditions and making recommendations to save or remove trees. Download Tree Planting Program Order Form, Comparison spreadsheet of available trees. DTE said this would help to accelerate tree trimming work in the hardest-hit communities; trim an additional 3,500 miles;. We did not receive any communication from anyone ever about this. This is only to add JS for CE Form controls. The payments for the 22841 Stair address after 2017 were coming from my brothers Comerica checking account or his wifes account not my account that has not changed in over 25 years proving they were living there making the payments. Pleasant city commission hosted a presentation by the Consumers Energy Forestry Department to address citywide concerns of how trees are cut down around power lines. We're currently experiencing system issues which may result in website slowness. Cookie Settings/Do Not Sell My Personal Information. Phone: [protected] For Residential Assistance 800.477.4747 Mon - Fri: 8 am - 5 pm For Business Assistance 855.383.4249 I witnessed that with the technician. Certified arborists and foresters target cycle areas of the city for preventative maintenance pruning services. Laura Neibarger Whoever decided that this was the proper way to handle callers and whoever kept failing to notice the problem and deal with it accordingly, they all need to be fired and sent to starve in the streets. We expected better professionalism than this! To cancel Eligo today, not have to wait "2 billing cycles" for my gas rate to revert to what CE charges--which today is $6.18 per mcf. - The meter was installed . Thornless Cockspur Hawthorn: Clusters of white flowers in the spring, followed by dark red berries; rounded glossy green leaves which turn bright yellow to orange in the fall. Mature height of 35-40 feet. Township Board Resolution Supporting Women ' s History Month:The Township Boardwill discuss a resolution to support Women ' s History Month at their March 7 , 2023 regular meeting . Because these are energized lines, we highly recommend using a professional tree trimming service to perform the work. CN Utility Consulting - Founded in 1999 to provide utility vegetation management (UVM) consulting services to utility companies, regulators and UVM service providers. I hope to deal with such a great employee next time I have any issues. 1 was almost a week. Be the first one to find this review helpful. A power easement is a right for the electric company to install and maintain electrical power lines, above or below ground, on private property. Leaving them in place may help infect other caterpillars and control the population. For comparison,. Consumers Energy Reviews Sort by: 4,201,552 reviews on ConsumerAffairs are verified. Residents often ask, what can we do to help reduce the moth infestation?. Mature height 25 50 feet. You should contact a local arborist to examine any trees with which you are concerned. See reviews below to learn more or submit your own review. I was out there yesterday, April 24th, 2022, and it looks as though a large service truck recently drove over the edge of my mobile home pad and cracked a large section off. Stay away from Consumers. I was only using it for mail. A couple of months or so ago, we received a generic letter stating Consumers Energy would be in the area, trimming trees that were near their lines. xksfCvLF3-;N*t~DHbC4 :>$vooZ7Up||tZU}1~=*:z\GwU^-G?gog4|9ZFZdA" 8+$Lt0iYC~Wm6+Oag+x#\^=*HeN The City continues to monitor these areas for follow up treatment to protect tree health, if necessary. No note, text, email or call. "Freezing rain events cause just massive tree falls, and then the ice on the line weights the lines," Rood said. Attractive shape and interesting reddish bark with white markings provide year round interest. However, when we came home from work we saw one tree had been trimmed by about one-third from the top. Mature height 25 50 feet. Neighbors have reported spongy moth in several locations around East Grand Rapids. Mature height 15 30 feet. Consumers Energy delivers electricity to 1.8 million homes of Michigans Lower Peninsula with more than 60,000 miles of lines. The Michigan Public Service Commission today approved an accounting measure allowing DTE Electric Co. to provide a one-time voluntary refund of $70 million to be spent on tree trimming as part of the company's efforts to boost system reliability after a summer . We called Consumers again. Unacceptable! I called another company that specializes in cleaning dryer vents. This profile has not been claimed by the company. Thank you for your prompt attention to this matter. I am beyond flustered with this company and there over seas customer service. The trees had to be removed shortly afterward, Tilmann said. The MPSC can also be reached at 800-292-9555. I called them and they more or less say you can't go by what they have showed you used. trees in poor health, conifers), contact a local arborist (http://www.isa-arbor.com) for treatment options. Take a look at the provided map and brochure . We have things to do, business to take care of, condos to buy and move into. My account number is [protected] I received my current bill today for the service dates of 10/19/2022-11/18/2022 in the amount of $ 119.78. Further, neither CE nor the Michigan Public Service Commission seem to regulate an alternative gas supplier like Eligo in any way. Inclement weather can significantly limit the effectiveness of spray programs. Trees allow consumers to save energy, further helping to redu. **THIS IS NOT A COMPLAINT** Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. DTE Energy has about 2.3 million electricity customers in southeastern Michigan. Give that man a raise! They are a joke. endobj I have the consumer protection plan and they fixed my central air and furnace under that plan. Orders are taken throughout the year, with October 1 being the deadline for placing an order. It's too bad the government picks these people over the smaller and more diverse, renewable, and resilient competition. Our Tree Trimming program follows industry standards, and provides a balanced solution between reliable power and healthy trees. As of October 2022, Eligo's natural gas rate billed to me is $14.49 per mcf, which is 290% higher than what Eligo charged me in September 2022, and 234% more than what CE charges its customers = $6.18 per mcf. The transmitter box caught fire and fried several appliances. Spoke with Duke Energy and they said they will just claim eminent domain if I file a complaint. Keeping in mind the second rep said no credits are ever given (she was the one we spoke to right before the supervisor). I need to be able to have my sons family move into this extremely vacant house that can easily be confirmed with a home visit by consumers energy. If a tree poses a serious hazard to the power lines, and/or if trimming will damage the tree's health, it may need to be removed. I pay a lot of money to Consumers Energy monthly, but they are costing me money. I shouldn't have to explain why being forced to repeatedly strain my ears, listen to my options described to me in vague, unhelpful ways, then push random buttons in the hope that it might take me further down this rabbit hole is completely unacceptable. Based on high caterpillar feeding activity and defoliation of trees over subsequent years in two outbreak pockets, the City implemented an aerial spray application of Bacillus thuringiensis var. The quality of work she represents is 2nd to none. Consumers Energy supplies electricity to 1.8 million homes and businesses, largely outside of metropolitan Detroit. On Tuesday 9/13/22 our HVAC system received its annual inspection by Moore Mechanical and all was well. We called in with multiple waits times and calls totaling over an 1 hour and 15 minutes. I was told I would be getting a call from their customer care team but never received one and they will not transfer me when I call the reps. She is just outstanding and super professional. To review more information related to the regulation of private utilities including gas, electrical, and video/cable or telephone service complaints, please visit the inquiries and complaints link. The tree company manager told me he had a meeting with Consumers and gave him permission to cut both trees down (marked to be trimmed). Mayor Kathy Ling suggested Consumers keep in touch with customers, and let them know far in advance that trees will become problematic so they have a few years to plant other trees to make up for the absent space. The larvae (caterpillars) of this invasive pest feed on a variety of trees, but prefer oak trees. Have the Statw relief to pay for it until inflation and pandemic is not a threat in our life anymore. As of this morning, as far as we knew, no one came to look at the situation. Desired outcome: While I am fine with that, they seem to be saw happy. Kurstaki (BtK) in the Spring of 2019. For electricity to be restored and compensation for pain suffering and loss of food. <> Now we are behind the 8 ball getting this taking care before the end of November! The bill came for the next cycle at 65% higher than the bill estimator. In 2023, right-of-way tree pruning will take place throughout the months of February and March in Cycle 1, or Monday's yard waste-compost route and Cycle 2, or Tuesday's yard waste-compost route (see program progress map below). A legal battle is brewing across Michigan and the nation that pits the public against utilities over trimming trees to assure reliable access to power. Do I need a permit to remove a tree from my yard? In this event, we will do our best to inform you of those changes. 5/5stars . Review contact information, including business address, phone number, email, website and the contractor's affiliations and . They reported that the rep came and no one answered, but we have a very loud dog who never barked. Again, no one showed. Trees near Consumers Energy power lines are the responsibility of Consumers Energy to maintain. Someone needs to explain to me how my kilowatt usage can double and triple over last year. I have employment information with my home address of Prescot, banking information, cable information, w2 information so many many other things I do not and have not lived at stair dr since 1997 at this point I just need someone somewhere to assist before I have to escalate this to Attorney General office I will be the first person to state I have not handled this whole thing properly but between 2015 and 2019 my whole entire family had died I have dealt with severe depression, covid and many other things but I certainly believe consumers energy has not acted in good faith it seems all they want is the money or nothing I just want a fair solution if I had the $2700 to simply make this go away so that my son and his family could move in I would gladly pay it but again I am paying 2 mortgages, 2 children in college, I honestly do not have $2700 for a bill that did not belong to me in the first place.