As a result, the heating element lasts longer, other components are protected from damage, and the heater maintains its efficiency for many years. Toggle the ON/OFF switch to the ON position. This cookie is set by GDPR Cookie Consent plugin. You should familiarize yourself with Richmond water heater troubleshooting if you have the device at home. Vent Type: PVC. Water Connection Location: Bottom. Turn on the manual gas shut-off valve near the water heater. Check that the ground conductor on the water heater is properly connected. Turn off the circuit breakers and make sure that there's no longer any power supply to the heater. It has a slightly higher energy efficiency of 0.82 UEF (compared to 0.81 UEF). Hunker may earn compensation through affiliate links in this story. For a power vent water heater, follow these operating instructions below: The temperature of the water in the heater can be set/ adjusted by setting the temperature knob on the front of the Combination Gas Control (Thermostat). Here are The Facts! This natural gas condensing indoor tankless water heater with built-in recirculation provides instant hot water at the tap, reduces water waste, and is ENERGY STAR certified. VIEW PRODUCT. This means your water heater is having issues with either combustion air or venting. It automatically shuts the unit down whenever it senses the presence or flammable vapor or the air inlet openings get blocked. The water heater and its gas connections must be leak tested at normal operating pressures before placing it in operation. All Rights Reserved If it is, turn ON. Use this number to contact Ream for tankless water heater support: If you need customer support for your Ream or EcoSmart tankless water heater, contact this Eemax support line: 877-474-6473 Monday - Friday 9am / 5pm Before you call you will need the model number and serial number of your water heater. Atlanta, GA 30328, Residential Condensing Tankless Water Heaters. The RTG-64X, RTG-84X, and RTG-95X outdoor models are for outdoor installations only, and are a great alternative if your climate is appropriate. Unfortunately, there's no way to Alternatively, you can speak to someone directly during business hours. Replace the combination gas control (thermostat). Watertechadvice.com is supported by readers. Try to reignite the pilot light. This can take up to 24 hours. This is likely to be enough for a condo or a small house in a warm climate, but it is more suited as a point-of-use water heater for homes in cold climates. These tanks are built to last with warranties that exceed many from other manufacturers. RMTEX-18 18KW Richmond Essential Whole House Tankless Water Heater - Best Whole House. Visually inspect the pilot burner and main burners annually. If there is not enough or no hot water, it could be that water usage may have exceeded the capacity of the water heater. If there is soot or deterioration, contact the local gas utility to fix the problem and clean the flue, or replace the flue, flue baffle, and venting system before resuming operation of the water heater. Water heaters are sometimes fickle machines. Best Richmond Tankless Water Heaters. To clear the error, try these troubleshooting steps: This indicates an error in the hot surface ignitor circuit. When the faucet is closed, the Richmond Tankless Water Heater senses the command, and goes to standby mode. So we created the Richmond ENCORE Electric Water Heater with LeakGuard. Its crucial before you can move on to the next troubleshooting. Richmond urged the ANSI standards be reviewed. Keeping your water heater properly maintained helps ensure it operates smoothly and efficiently, it is free of problems, and serves you for many years. If you have a Richmond water heater or are intending to have one installed, hopefully, you should find this how-to and troubleshooting guide useful. A digital display makes setting a precise water temperature, or monitoring . If there is more than 6 (15.2 cm) of core wire is exposed at either ends of the rod, replace the anode rod. Dishwasher Smells Like Burning? Open a hot water faucet or lift the handle on the relief valve to admit air to the tank. Not sure which product is the right addition to your home? Just turn off the water supply valve to slow down the flow. Tankless Mid-Efficiency Water Heaters. The reference mark A or 1 mark represents an approximate water temperature of 130oF. If you still want to review all the top brands before purchasing, see our overview here. Richmond has information about their many different products, including different ways to deal with them. Atlanta, GA 30328. If it goes out, repeat steps 3 to 9. If there are error codes, troubleshoot to clear the error and fix the issue. 0 back, 1/2 sides, 12 top, 12 bottom, and 12 front. However, many first-time and beginner road travelers and RV How to Connect a Generator to Your Tiny House Without a Transfer Switch. Click here to review this water heater's Energy Guide for more details. The cookie is used to store the user consent for the cookies in the category "Analytics". Make sure that you clean all parts (tank and all heating elements) thoroughly. by Troy Koopman | Appliances, Plumbing Advice | 0 comments. Offering 8.8 GPM, it can provide enough hot water to supply most (if not all) of your appliances at the same time, even if you live in a cold climate. Before removing the anode rod, make sure the cold water supply is turned off. Even if you dont have the technical background, experience, or skill, you can still understand the issues faced by your unit and then come up with the solution. It can also be helpful if you understand some of Richmond water heater error codes. Dont use force. Richmond tankless gas water heaters are more energy efficient than conventional water heaters, because the tankless models eliminate the need for reheating stored water. All water heaters in the Essential series come with a 5-year warranty for the heating chamber and a one-year warranty for parts. Set the thermostat to the desired temperature. A 29-Gallon tank with a compact design that outperforms standard 40-gallon tanks*, Provides up to 10% more hot water than standard Essentia(register) models*. These are threaded to make them easy to replace, although users will only need to change them infrequently, as they are designed to be durable. To change the temperature setting, follow the instructions below: The reference mark indicated by up arrow on the rim of the temperature dial, represents an approximate water temperature of 120oF. Protect your home from water damage with this all-inclusive leak prevention system that limits a leak to no more than 20 ounces of water2, By shutting off the flow of water, the Richmond ENCORE Electric Water Heater with LeakGuard can help you avoid an average of $4,000 in water leak damage3, Complete control of your water heaterfrom adjusting water temperature and tracking energy usage to setting vacation modeall from a smart phone1, Adjust water set temperature to balance your familys hot water needs via the EcoNet App and hands-free voice control with Amazon Alexa or Google Home4, Save energy on water heating costs while you are away for a week or just for the dayits easy to set from your phone even if you have already left home!1, Receive immediate notification of leaks and service needs through your phone and via EcoNet App1, Know you have enough hot water before you jump into the shower1, Know if an element is failing so you can proactively replace it before it becomes a problem1, View weekly, monthly and yearly energy usage reports from your phone to help you better manage consumption1, Allows plumber to view diagnostic information via the EcoNet App while at the water heater to expedite service5, With integrated WiFi, homeowners can avoid cold showers, detect leaks and more. You can consult your manual, or you can check online. Locate your Richmond water heater serial number, which will typically start with an A, Q, M, W, and/or G. Be careful to note the difference between Q, 0, and O. Always check the. Similar to the RMTEX-11 are the RMTEX-08 (it has a flow rate of up to 1.95 GPM) and the RMTEX-13 (with a flow rate of up to 3.17 GPM). You also have the option to opt-out of these cookies. The status light indicates the water heaters status/condition depending on the color and blinking pattern: If the status light is not blinking blue, relight the pilot. One or two of the temperature indicators will light up, and will only remain on for 30 seconds if no further buttons are pressed before the control goes back to sleep mode. This cookie is set by GDPR Cookie Consent plugin. If youre in the Dallas / Fort Worth, Texas area, call Horizon Plumbing Service at 817-461-1117 to get your tankless water heater running smoothly again. If that is the case, you need to wait for the water heater to recover after an abnormal demand. Our goal here at GridSub is to help you find viable solutions to different off-grid problems. Gas Connection Size: 3/4 inch. However, installation should be simple, even for professionals who have never worked with your model of Richmond water heater before. The cookies is used to store the user consent for the cookies in the category "Necessary". The Richmond Hybrid has a 10-year tank leak warranty and a 10-year parts warranty. you need to keep an eye out for mineral buildup inside your water heater. They come in different types like gas, electric, tankless, and specialty water heaters. It does not store any personal data. This information may also be helpful to a plumber or technician if you end up needing one. Verify that the wiring to the pressure switch(es) is connected correctly. Rheem fault code 05 - Indicates imperfect combustion. Reasons Why There Is Water Leak Inside Refrigerator, Why Does My Air Conditioner Keep Freezing Up? You can select from an electric model or gas model. The best models utilize condensing . Test for spillage at the draft hood relief opening after 5 minutes of burner operation. Some models (such as the RMTEX-18) have bottom -inch NPT water connections. This indicates that the pressure switch remained closed longer than 5 seconds after the call for heat began. Richmond's Encore tankless design offers convenience without the high cost of keeping water hot. In addition, customers report that they were able to receive a replacement water heater straight away when they received a heater with even just a minor flaw. Tankless heaters heat water on demand. A water heaters tank can act as a settling basin for solids suspended in the water. If there are bubbles, this indicates a gas leak that must be corrected. Knowing how to properly use your heater is not only essential from the economic point of view but for safety as well. The Rheem website has a tool for checking and verifying your warranty to see if it has been registered by the homeowner or installer. Troubleshooting any of these will require the manual for your specific water heater. When there is a malfunction, an error code will appear on the LCD display. Other possible causes of flame failure include a gas line thats too small, regulator failure, combustion issues, venting and more. The largest is the whole-house the RMTEX-36 (a 36 kW-unit), which is suitable for average to large homes. There are several reasons your water heater could fail to ignite. The Richmond Encore Tankless provides a compact solution for a continuous supply of energy-efficient hot water that won't run out. It may be set too low. RMTGH95DVELN-2 Encore RMTGH Condensing Indoor Tankless Water Heater - Best Heavy-Duty. No, these units cannot be converted from one fuel source to another. care for a long-lasting life. Space saving design with intelligent electronic controls and an all-copper heater exchanger, Copyright 2004 - To prevent wastage of heated water, the 7.0 model is recirculation kit ready. Below are some maintenance tips to consider: In his spare time, Oscar loves tinkering with electronics. Remove the outer door from the water heater. We also use third-party cookies that help us analyze and understand how you use this website. your household just finished showering and now it's your turn. If you are unable to light the main burner to your Richmond power vent water heater, it may be due to the following issues: There are several possible causes for this problem: Check this too: Kinetico Water Filter Troubleshooting. When removing anode rode, first make sure the cold water supply is turned off. Richmond Water Heater Troubleshooting with Different Types of Units, An Easy Guide on How to Fix A Squeaky Door Without Taking It Apart, How to Remove A Broken Drill Bit from Wood? The warranties for the Encore RMTG series are even longer. Water Connection Size: 3/4 inch. This indicates there is a problem with the internal circuit. Hard water deposits can therefore accumulate in the bottom of the tank. The reference marks represent the water temperature as stated below: To determine the water temperature, turn on a hot water faucet and place a thermometer in the water stream. The result is that many Richmond water heaters are up to 2 smaller than competitive models. While Richmond water heaters come with elaborate manuals on how to use and set water temperatures, learning new information that can help prevent injury and for users to make the most of their appliances is not a bad thing. Turn your temperature knob (to the desired temperature) by using a flathead (and small) screwdriver. 8kW Model Flow Rate: up to 1.95 GPM. However, they are different from Rheem heaters, as Richmond develops its own innovative technology for use in a wide range of heaters for both residential and commercial applications. EcoNet Wifi Kit Installation Instructions, Encore RMTGH is a series of high-efficiency condensing tankless gas water heaters designed for continuous hot water, with stainless steel condensing heat exchanger, Intelligent electronic controls designed to increase energy efficiency and safety, New! The temperature of the water in the heater can be regulated by pressing the COOLER or HOTTER arrow buttons on the front of the combination gas control. The Combination Gas Control (Thermostat) has a built-in safety shut-off device that is designed to shut off the gas supply to the burner if the pilot is extinguished for any reason. The company also has a corporate office in Atlanta, Georgia. This indicates a wiring error or a high resistance to earth ground. Close the hot water taps and remove or turn off the circulation pump, if any installed.