Horrifically poor service on 2 consecutive visits. We could not get out of there fast enough. The loyalty scheme where you get a free coffee when you buy 10 is cool as well as the telltims where you can leave a review and get a free donut. The member of staff (apparently the manager) started shouting at the top of their voice that the items were definitely in the bag and that I should go and check again. We're proud to be part of Canadians' lives, every day. I would happily go back. No apology offered. I have reported this matter to the Customer Service Team at Tim Hortons 2 weeks ago but to date I've had no acknowledgement to my complaint! Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. A white coffee called a flat white, tasteless cakes. Poor customer service! Two times now that they have messed up my order. Still a bit anxious since coming out of lockdown and wasn't changed by this experience. Most hot drinks weren't available and some of the doughnuts were off the menu too. Long queue with just one person serving. Tripadvisor performs checks on reviews. 3,523,558 people like this. Its not just a place to work, its a place to meet your neighbors. and we can have coffee in peace. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. This is the version of our website addressed to speakers of English in Malaysia. Ideally situated a 1 minute drive from East Buchanan Street, Wallneuk Road, Weir Street or Niddry Street; a 3 minute drive from Mill Street, Abercorn Bridge and Incle Street; or a 8 minute drive time from Caledonia Street and Junction 27 (Arkleston Interchange) of M8. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Every little counts with today's cost of living. Had to leave and find somewhere else to get breakfast, My Son decide we would go into Tim Hortons on Renfrew Road in Paisley, we arrived at 8pm the restaurant was actually blocked off with chairs although it was open till midnight. Tim Hortons Claimed Review Save Share 50 reviews #2 of 2 Quick Bites in Linwood Quick Bites Cafe Fast food Linwood Road Paisley, Linwood PA3 3AT Scotland + Add phone number Website Menu Open now : 06:00 AM - 10:00 PM See all (16) Ratings and reviews 2.0 50 #2 of 2 RATINGS Food Service Value Details CUISINES Cafe, Fast food Meals Breakfast Every little counts with today's cost of living. You have been warned. coffee and Apple fritter was good and the place looked quite clean. Our team checks each review posted on the site disputed by our community as not meeting our. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. Staff don't know what they are doing, turnaround is massive. Constant service on the ScotRail line. Left the food with the manager and walked out. Scotland is a country where it rains A LOT, and it's COLD. The car park is very small but there is an adjacent huge car park for the nearby retail park (Lidl, the Range and M&S) so parking isnt an issue. When I went back to the counter to explain. Contact Us | Tim Hortons Contact Us Send us a message! I ordered a burger with criss Cross fries and my wife had a doughnut with coffee. more, Takeout, Seating, Wheelchair Accessible, Accepts Credit Cards, Free Wifi, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. I took it out and struggled to break it. The car park is very small but there is an adjacent huge car park for the nearby retail park (Lidl, the Range and M&S) so parking isnt an issue. So overall order direct and great customer service in store. Email. On this page, you may find hours of opening, location particulars, email contact and more information about Tim Hortons Wallneuk Retail Park, Paisley. Are the prices at this restaurant low or inexpensive? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. At this point we then left and my 4 year old daughter was extremely upset! click here. Tim Hortons has arrived in the UK | View our freshly prepared menu options. 14 quid wasted, We placed an order through just eat as thought would be easier as didn't see a Tim hortons app online, so meant we got there early as was showing as a half hour wait, went to drive through was told to go to restaurant tocollect, would've been easier just to collect at drive thru as was quiet anyways but no big deal so wouldn't use just eat again parked and went in, order was ready fairly quick and I made a mistake with order but the guy Bharshka I think was his name serving sorted it for me and was really friendly, kind and helpful so thanks to him and will continue to enjoy timmies will just order direct from the drive thru next time for quickness, was a nice chilled vibe in the cafe while I was collecting aswell. Staff are always friendly and the coffee is always served fast and hot. This store is situated in a convenient location for patrons from Ferguslie Park, Shortroods, Castle Gait, New Harbour, Gockston, Paisley Town Centre, Ralston and Seedhill. No apology offered. Ordered food and it all arrived cold and disgusting. I took it out and struggled to break it. The member of staff (apparently the manager) started shouting at the top of their voice that the items were definitely in the bag and that I should go and check again. Absolutely disgusted by my experience and will never return to Tim Hortons again! Linwood Road Paisley, Linwood PA3 3AT Scotland. When I tried to speak to another member of staff i was completely ignored and I could hear all the other staff in the back laughing, shouting and acting completely unprofessional! I have reported this matter to the Customer Service Team at Tim Hortons 2 weeks ago but to date I've had no acknowledgement to my complaint! Now normally being handed extra would be a bonus, but these were actually disgusting, cold, stale and some looked like they had been scoped off the floor. My suggestion is if you dont care anymore, close up and lock the doors. . We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. Find news releases, corporate updates and more. It is nice that it's not pet friendlyand we can have coffee in peace. It's Time! Regular service on the ScotRail line. I should have complained but my wife hates confrontation and I really didn't want to try another ping meal, so we left and will never return to a Tim Hortons ever again. It should not be allowed only guide dogs, all should be allowed, especially in a part of the world where the climate is so uncomfortable. 3,529,619 people follow this. 3/3/2023 6:09 PM. The staff weren't helpful and pretty much ignored everyone that came in. Staff don't know what they are doing, turnaround is massive. Easy access to the motorway too.More, Staff are friendly and polite, coffee and food came quickly, very fresh and tasty, restaurant was very clean as were the toilets, highly recommended, Great store, really clean and great hospitality, really nice staff and a very welcoming environment! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Note: your question will be posted publicly on the Questions & Answers page. Ordered a cappuccino and bagel. You have been warned. coffee and Apple fritter was good and the place looked quite clean. So overall order direct and great customer service in store.More, Doesn't accept cash. Not going there anymore. Ways to Order. I took a bit and was met with a tooth breaking burger which I can only describe as biting cardboard. Had to leave and find somewhere else to get breakfast, My Son decide we would go into Tim Hortons on Renfrew Road in Paisley, we arrived at 8pm the restaurant was actually blocked off with chairs although it was open till midnight. Julia Roberts is a Team Member at Tim Hortons based in Oakville, Ontario. I'm a dog owner myself but I go here to get a break from dogs. There are 627 Tim Hortons stores in the United States as of February 22, 2023. The loyalty scheme where you get a free coffee when you buy 10 is cool as well as the telltims where you can leave a review and get a free donut. collect, would've been easier just to collect at drive thru as was quiet anyways but no big deal so wouldn't use just eat again parked and went in, order was ready fairly quick and I made a mistake with order but the guy Bharshka I think was his name serving sorted it for me and was really friendly, kind and helpful so thanks to him and will continue to enjoy timmies will just order direct from the drive thru next time for quickness, was a nice chilled vibe in the cafe while I was collecting aswell. No one responds to email complaints - Drive through - Incorrect order from Tim Hortons (refund request). We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. Track and trace forms but no one filling them in. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Lines that run here are: 38, 61, 64, 101 and 38A. I ordered a burger with criss Cross fries and my wife had a doughnut with coffee. AVOID AT ALL COSTS!!!! I remember my transaction number had 555 in it, as I couldnt hear it clearly going through the drive thru.Now that I am home I my daughter has just informed me that I did not receive the Tim Bits, I received a dozen of Old Fashion Glazed doughnuts, and there isnt cheese on my non-chicken sandwich. I'm a dog owner myself but I go here to get a break from dogs. Previously, Julia was a Bakery Associate at Sobeys and also held positio ns at Village Green Co . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Now normally being handed extra would be a bonus, but these were actually disgusting, cold, stale and some looked like they had been scoped off the floor. This just cannot be acceptable. Tragic for a global chain like Tim Hortons to serve such disgusting attempt at food, and no doubt the restaurant was blocked off with chairs, no one would want to stay and eat there. I'm a dog owner myself but I go here to get a break from dogs. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. So horrible food and rude service. r***@timhortons.com. more, Takeout, Seating, Wheelchair Accessible, Accepts Credit Cards, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. The area is always clean with staff constantly cleaning tables. AVOID AT ALL COSTS!!!! I think the staff at the Paisley store are new, because I have never been restricted from entering with my pet. Home of Canada's favourite coffee. order from the screen display and paid, for a French Vanilla Latte and a mixed box of 10 minis, and within seconds we were handed the order. We noticed the issue once home and I tried to phone to Lakeside location, BUT THERE ARENT ANY CONTACT NUMBERS ANY, SO I EMAILED AND I SINCE EMAILED THEM AT LEAST 5xs and no one has replied, other than their Automatic Reply someone will reply to my query in 72hrs!My email was as follows to TellTims@timhortons.co.uk.I went to your Grays Location in Essex today around 13:40 and ordered 1 chicken meal w/cheese medium drink, 1 non-chicken (chicken meal) w/cheese large ice coffee, 2 extra lettce fries, 20 Tim Bits, 2 Honey curlers, 1 dozen mixed doughnuts. Learn how Tim Hortons is Making a True Difference for individuals, communities and the planet. You can get more information from their website. The previously mentioned alterations are applicable to Christmas, New Year's, Good Friday or Black Friday. I would happily go back.More, Hot food poor - wont ever use this chain again. We took a seat after speaking to a worker who ushered us away from the counter and said "sit". We invite you to contact our Media Relations line at mediainquiries@timhortons.com. I took a bit and was met with a tooth breaking burger which I can only describe as biting cardboard. Tim Hortons phone numbers 1888 601 1616 12 12 13% USA & Canada +1 905 845 6511 646 195 54% Head Office Tim Hortons website www.timhortons.com What is Tim Hortons's email addresses? The server Derek couldn't have been nicer or any more helpful! When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. She then stormed out to the back and refused to come back out saying she was too busy to speak to me. Avoid unless you have time to waste! Tim Hortons Drive Thru is directly in Wallneuk Retail Park on Renfrew Road, about a 0.86 mile drive east from the centre of Paisley (near to Paisley Renfrew Road / Hamilton Street). I should have complained but my wife hates confrontation and I really didn't want to try another ping meal, so we left and will never return to a Tim Hortons ever again. I took a bit and was met with a tooth breaking burger which I can only describe as biting cardboard. At this point we then left and my 4 year old daughter was extremely upset! Best thing black coffee was hot & bottled Diet Coke good. The staff weren't helpful and pretty much ignored everyone that came in. Staff are always friendly and the coffee is always served fast and hot. Contact Number (***) ***-**** Engage via Phone. Tragic for a global chain like Tim Hortons to serve such disgusting attempt at food, and no doubt the restaurant was blocked off with chairs, no one would want to stay and eat there. This store is only a 1 minute drive time from Niddry Street, East Buchanan Street, Weir Street and Wallneuk Road; a 5 minute drive from Abercorn Bridge, Incle Street and Mill Street; and a 8 minute drive time from Caledonia Street or Junction 27 (Arkleston Interchange) of M8. It all started with a donut and a dream. During your visit to Tim Hortons, you can also peruse the other excellent stores in Wallneuk Retail Park. t***@timhortons.com. Ordered food and it all arrived cold and disgusting. The car park is very small but there is an adjacent huge car park for the nearby retail park (Lidl, the Range and M&S) so parking isnt an issue. Are the prices at this restaurant low or inexpensive? The drink was luke warm and we were handed 22 mini bites when we ordered 10. Ordered online and was told 2 hours later my order was cancelled. What a carry on! Saturday 24 hours. So overall order direct and great customer service in store. See the reasons why you should franchise with Tims. The other reviews sum up Tim Hortons perfectly, and I will be seeking my money back from head office. View Tia General's business profile as Cashier Customer Service at Tim Hortons. Soggy warm bread that was not toasted, two or three minuscule pieces of onion, no wedges but greasy warmish lattice potatoes that were past their best. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I took it out and struggled to break it. Myself, my Husband and our sons visited the drive thru. Now normally being handed extra would be a bonus, but these were actually disgusting, cold, stale and some looked like they had been scoped off the floor. The store is properly located to serve customers from the areas of Ferguslie Park, Seedhill, Shortroods, Paisley Town Centre, Castle Gait, Gockston, Ralston and New Harbour. When I went back to the counter to explain. The drink was luke warm and we were handed 22 mini bites when we ordered 10. View Mary McCarty results in Oak Ridge, NC including current phone number, address, relatives, background check report, and property record with Whitepages. They should take it into account. I'm a dog owner myself but I go here to get a break from dogs. The area is always clean with staff constantly cleaning tables. Renfrew Road Retail Park, Paisley PA3 4BF Scotland. We stopped for a quick coffee & snack on our way to Glasgow Airport. Get quick answers from Tim Hortons staff and past visitors. In 2023 it involves Xmas, New Year's Day, Easter Monday or Summer Bank Holiday. If the system detects something that potentially contradicts our. At this point we then left and my 4 year old daughter was extremely upset! At the moment Tim Hortons operates 1 store in Paisley, Argyll. The staff were standing chatting, they were not busy. Renfrew Road Retail Park, Paisley PA3 4BF Scotland. items missing. Tim Hortons, Paisley: See 52 unbiased reviews of Tim Hortons, rated 2 of 5 on Tripadvisor and ranked #148 of 183 restaurants in Paisley. We took a seat after speaking to a worker who ushered us away from the counter and said "sit". both Costa and Starbucks are better! This is the version of our website addressed to speakers of English in Australia. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Not often we get to have a great experience at Tim Hortons. I ordered a burger with criss Cross fries and my wife had a doughnut with coffee. They are worse by far. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. The member of staff (apparently the manager) started shouting at the top of their voice that the items were definitely in the bag and that I should go and check again. The loyalty scheme where you get a free coffee when you buy 10 is cool as well as the telltims where you can leave a review and get a free donut. I took a bit and was met with a tooth breaking burger which I can only describe as biting cardboard. Have a question? Now normally being handed extra would be a bonus, but these were actually disgusting, cold, stale and some looked like they had been scoped off the floor. , On many occasions I was able to enter with my pet without any problem. Our national sponsorship programs involve support for various major sporting events and activities. Find a ride to anywhere and travel at small price, in a friendly and ecological way. Scotland is a country where it rains A LOT, and it's COLD. Find contacts: direct phone number, email address, work experience. Awful! Located at 950 Paisley Rd, Guelph, ON, Tim Hortons is the perfect place to go for freshly brewed coffee. My suggestion is if you dont care anymore, close up and lock the doors. Every little counts with today's cost of living.